Accepting Resumes for Future Openings:

Personnel and Benefits Manager (HR)


Shreveport, LA


Full Time

Personnel and Benefits Manager

General Overview:

Under general direction, the Personnel and Benefits Manager provides advice and assistance to managers and employees and plans, organizes, directs, and coordinates the human resources and employee benefits activities of the company.

Job Responsibilities:

  • Oversee recruitment and hiring processes in electronic portal, posting job openings and reviewing applications before submitting to department for interviews and selection
  • Maintain comprehensive employee and retiree files, ensuring proper documentation of recruitment, interview, selection, hiring, disciplinary proceedings, and terminations
  • Serve as a resource to both management and employees for personnel and human resources issues, such as mediating disputes and directing disciplinary procedures
  • Serve as the overall coordinator for new hire orientations and lead sessions on employment policies and benefit options, including pension and 401k
  • Conduct exit interviews with departing employees and prepare quarterly reports for management on trends and issues
  • Allocate employee and employer contributions and loan repayments in the 401k plan portal for biweekly and annual 401k contributions
  • Process applications and administer deductions for 401k loans and hardships
  • Maintain detailed files on 401k contributions for submission for audits and required filings
  • Ensure required plan notices are distributed to employees for all insurance and benefit plans
  • Oversee the open enrollment process and ensure that payroll deduction authorization forms are signed annually by all employees and provided to payroll department
  • Coordinate with COBRA provider to enroll new hires and to issue enrollment notifications to terminated employees
  • Review and approve all insurance billings and follow up with providers on credits due for terminated employees
  • Process FMLA requests and coordinate with department directors to monitor FMLA leave
  • Compile EEO statistics on an ongoing basis and maintain all EEO files
  • File notification with the Louisiana Workforce Commission for any terminated employee (including resignations and retirements) within 72 hours of termination
  • Coordinate with department directors to prepare for unemployment hearings with the LWC and represent the company in these hearings
  • Circulate Personnel Action Forms internally to payroll, accounting, and pension upon receipt for all pay changes, promotions, terminations, and other employment actions
  • Other duties as assigned by the Director


Minimum Qualifications:

Education/Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in human resources management, business, or a related field. Human Resources accreditations and course work strongly desired.

Experience: At least five (5) years of experience in a benefits management or human resources role.


Knowledge, Skills, and Abilities:

Knowledge Of: Human resources management, mentoring and coaching, insurance benefit plans, retirement plans, employment policy and procedures best practices, job descriptions, and performance review methods and techniques. Must be proficient in Microsoft Office products, including Word, Excel, and PowerPoint.

Ability To:
 Organize, direct, and implement a comprehensive human resources program, maintain confidential records, effectively communicate through verbal and written means, provide basic counseling and feedback to employees and supervisors, and develop written policies and procedures

Company Website:

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
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Expires 1/31/2017

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Why are you being asked to complete this form?
Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

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1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

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